PRIVACY POLICY
Orienttech Pro Inc
www.orienttechpros.com
Effective Date: July 1, 2026 | Last Updated: July 1, 2026
This Privacy Policy explains how Orienttech Pro Inc collects, uses, shares, and protects your personal information when you visit or make a purchase from www.orienttechpros.com. By using our website, you agree to the terms described in this policy.
1. About Us
Orienttech Pro Inc is a company incorporated in the United States, engaged in the sale of call blocker devices and related products through our online store at www.orienttechpros.com. We serve customers in the United States and the United Kingdom.
Registered Business Address: United States
Website: www.orienttechpros.com
For privacy-related inquiries, please contact us at the details provided in Section 12 of this policy.
2. Information We Collect
2.1 Information You Provide Directly
When you place an order, create an account, or contact us, we may collect:
• Full name
• Billing and shipping address (including city, state, ZIP/postal code, and country)
• Email address
• Phone number
• Payment information (processed securely — we do not store your card details)
• Order history and purchase details
• Communications you send to our support team
2.2 Information Collected Automatically
When you browse our website, we automatically collect certain technical data, including:
• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on the site
• Referring website or source
• Cookies and similar tracking technologies (see Section 7)
2.3 Information from Third Parties
We may receive information about you from third-party services we use, such as Shopify (our ecommerce platform), payment processing, and shipping carriers, to fulfill your orders and improve our services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
• To process and fulfill your orders, including payment and delivery
• To send order confirmations, shipping updates, and tracking information
• To respond to your customer service inquiries and support requests
• To manage your account and maintain records of your purchases
• To detect and prevent fraud, chargebacks, and unauthorized transactions
• To comply with legal obligations under US and UK law
• To improve our website, product listings, and shopping experience
• To send marketing emails or promotional offers (only with your consent, and you may opt out at any time)
• To analyze website traffic and customer behavior using aggregated data
4. Legal Basis for Processing (UK & EU Customers)
For customers located in the United Kingdom, we process your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our legal bases for processing are:
• Contract Performance — to process your order and deliver products you purchased
• Legitimate Interests — to prevent fraud, improve our website, and communicate with you about your orders
• Legal Obligation — to comply with applicable laws and regulations
• Consent — for marketing communications (you may withdraw consent at any time)
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
5.1 Service Providers
We share data with trusted third-party providers who help us operate our business, including:
• Shopify Inc. — ecommerce platform and website hosting
• Secure payment processor
• Shipping carriers (e.g., USPS, UPS, FedEx, Royal Mail) — order fulfillment and delivery
• Email service providers — order notifications and customer communications
• Analytics providers (e.g., Google Analytics) — website performance and traffic analysis
All service providers are contractually required to handle your data securely and only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Orienttech Pro Inc, our customers, or others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data is subject to a different privacy policy.
6. Data Retention
We retain your personal information for as long as necessary to:
• Fulfill the purposes described in this Privacy Policy
• Comply with our legal obligations (e.g., tax and accounting records, typically 7 years in the US)
• Resolve disputes and enforce our agreements
When your data is no longer needed, we will securely delete or anonymize it.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. The types of cookies we use include:
• Essential Cookies — required for the website to function (e.g., shopping cart, login session)
• Analytics Cookies — help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies — used to deliver relevant advertisements (only with your consent)
You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. UK customers will be presented with a cookie consent banner in accordance with the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
8. Payment Security
All payment transactions on our website are processed securely a PCI DSS-compliant payment gateway. We do not store, process, or transmit your full credit card number on our servers. Your payment data is encrypted using industry-standard SSL/TLS technology during transmission.
Orienttech Pro Inc complies with the Payment Card Industry Data Security Standard (PCI DSS) as required by our payment processor and the card brands (Visa, Mastercard, etc.).
9. Your Rights
9.1 For US Customers
Depending on your state of residence, you may have the following rights under applicable US privacy laws (including the California Consumer Privacy Act / CPRA where applicable):
• The right to know what personal information we collect and how we use it
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell your data)
• The right not to be discriminated against for exercising your privacy rights
9.2 For UK Customers
Under the UK GDPR, you have the following rights:
• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your personal data ('right to be forgotten')
• Right to Restrict Processing — ask us to limit how we use your data
• Right to Data Portability — receive your data in a structured, machine-readable format
• Right to Object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details in Section 12. We will respond within 30 days (UK customers: within one calendar month as required by UK GDPR). If you are a UK customer and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
10. International Data Transfers
Orienttech Pro Inc is based in the United States. If you are located in the United Kingdom or another country outside the US, please be aware that your information may be transferred to, stored, and processed in the United States. When we transfer data from the UK to the US, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements, including standard contractual clauses or other approved transfer mechanisms where applicable.
11. Children's Privacy
Our website and products are not directed at children under the age of 13 (US) or under the age of 13 (UK). We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately at the details below and we will promptly delete such information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Business Name: Orienttech Pro Inc
Website: www.orienttechpros.com
Country: United States
For UK customer data requests, please include 'UK Data Request' in your subject line to ensure prompt handling under UK GDPR timelines.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the 'Last Updated' date at the top of this page. For material changes, we will notify you by email (if we have your address) or by displaying a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
This Privacy Policy was last reviewed and updated on July 1, 2026 and is effective immediately. Orienttech Pro Inc is committed to protecting your privacy and handling your personal data with transparency and care.